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FREQUENTLY ASKED QUESTIONS

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REFUND POLICY

Thank you for shopping at LE NGOK!

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

 

ELIGIBILITY FOR REFUNDS AND EXCHANGES

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

SHIPPING INFO

We offer free shipping within the Philippines.

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